SF
Shaan F
1 reviews | Active since Nov 2020
17 May 2021, 18:56
Lousy response time
I'm highly disgusted. I got a call from the control room this afternoon at 17:33 I told them I wasn't home and to please send someone to come and look what my alarm is going off they only arrived now at 18:54 to see what's wrong. The excuse is that the vehicle in Orkney isn't working. ADT is extremely quick to take your money on the first but when it comes to service delivery there is absolutely no joy.
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Adt Security's replyOfficial
24 May 2021, 10:23Dear Shaan
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
Best regards,
Adt Security's reply24 May 2021, 10:23
Official
Dear Shaan
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
Best regards,