Lies lies lies

I logged a complaint about overbilling which you guys stated that you will email me the details, to date no details have been emailed to me, no refund as promised by ADT and also made up new rules which ADT states have always been there, since Fidelity took over, you have just been ripping clients off with your own rules which I didn't sign up for and this is clearly a breach of contract and ***** which means our contract is void. I expect an explanation as well as a refund and I will be moving my business due to breach of contract if this is not resolved.