**** TO AGAIN

I don't know why i bother if the Managing Director lies to his customers what chance do you have of his staff doing anything when they think its ok to lie to the customer because the Managing Director does. <br> We have phoned and been pushed around from pillar to post, get promises from people in Managerial positions that they will call back and it does not happen, left hundreds of messages and they do not bother to reply - what signal does this send to the staff - thats it ok to ignore your customers! Mr Humphries committed to ensuring that various things would be corrected on our account none of this was done, we complained regarding the response team not checking our property when alarm was activated but merely checked from the gate even though control access boxes were fitted for ADT to gain access the guards just take a look from the gate, the response call time is 10 min from activation - I could be dead by then and then the response time to come to the property is close to an hour, why do we pay for this service , because it is in no way an effective security system, it amazes me that prior to ADT taking over from SSG we did not have these problems..Totally Disgusted!!!!