Letter of Demand and Blacklisting threats with disgraceful attitude of Execs

I received a letter of Demand and threat to blacklist me for non payment from Ansie Oost (Legal Head) on 13 September. I responded with explaining ADT mess ups and she forwarded email to a Denzil Pillay then the wheels falls off. I pay the money as a stupid loyal customer for ADT to eat and make Legal and collections look good and get fat bonuses, still while terrible service from ADT. They eat my money then ignore me or my social media exposure threats like I am an ant. Sadly seems like another Steinhoff drama attitude that will collapse ADT and all the Bartmanns good work. Here is my last email sent on 8 October which is still ignored by ADT management while they sent me annual increase for second time and the fuel levy increase and excessive call out increase. Disgraceful attitude of the current management actually good words as the real words to describe ADT would be removed by adjudicators. email ffgs-- I am again disappointed that no action has been taken to rectify the query and incorrect billing. As a long standing paying customer for more than 15 years, the abuse of ADT management team in overbilling is extremely disappointing. In a few seconds, the ADT legal department can issue legal letters and demands yet the same team can take more than 2 months to rectify failing internal controls. I still paid R2000 in September 2023 month, even though the mess up is from ADT accounts.

You have 24 hours to resolve this query and provide a full recon statement indicating credits as promised. Failure to do so will result in a social media campaign to expose the internal incompetence and the bullying tactics being used of loyal paying customers. After Tuesday (10 October 2023) 16h00, if there is no recon as requested, I will initiate the comms to social media and customer complaint websites to expose overbilling,incompetence,bullying and failure to resolve internal accounts escalations. Next step is to post on Twitter/X and Tik Tok if no resolution in 5 days and then we do the global exposure thing....Unhappy abused customer..