1 reviews | Active since Mar 2009
Is there anybody out there?
<p>I had a conversation with Riedwaan Haffejee from ADT towards the end of May. My motther is a pensioner and has been paying R504.94 monthly for armed response. I was informed that she qualified for a reduced subscription of R228 monthly, and that it will be adjusted effective 1 July 2016.</p> <p> </p> <p>After numerous calls and emails the matter is still unresolved 3 months later and she is still paying the higher subscription.</p> <p> </p> <p>ADT need to refund the over payment of ((R504.94 - R228) X 2) R553.88 and adjust the subscription amount to the promised R228 monthly.</p>
We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.
Kind regards
Customer services
We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.
Kind regards
Customer services
