IRRITATED CLIENT - BEEN HARASSED TOO OFTEN BY DIRECT AXIS

I put a review about Direct Axis about me been retrenched and unable to pay my account due to no funds available. The response I got from them is they will get back to me. I did not hear anything from them and now today - 30/04/2020 I get another sms from them saying: "This is an urgent Message from Wesbank Cashpower, you've failed to honour your commitment to pay R1302.14 on 25 April. We will proceed with further again against you. Reply 1 for debit order for 25/05/2020 or reply to 2 for them to call me - I pressed 2.

Whenever I get these messages I press 2 and nobody ever phones me. How can I pay this when there is no income coming in - I am at my wits end with everything. I have been retrenched/unemployed since July 2019 and now with the Covid-19 virus there is still no jobs. I stress every month how to survive.