MB
Mishi B

1 reviews | Active since Jun 2019

11 Jun 2019, 13:51

international payments blocked

i am really disappointed with this bank. Both my personal and business cards are blocked from making international payments. For 1 week one i have been calling and sending out email so that they can unblock my cards and allow me to do international transactions but noone seemed to be able to help me. I need to make urgent payment for for my business and today is the last day. What ****ty service is this. I am moving to another bank that can help me without even asking me how can we help me. you have really put me on a back footing and am very disappointed. I will never recommend anyone to use your bank and i hope you lose more clients because of your poor service. Honest;y i really dont need this kind of poor service in my life. you are the worst service provider that i have a met in my whole life.

0
Replies (1)
Adt Security
Adt Security's reply11 Jun 2019, 14:24
Official
Dear Mishi

Please advise what your premises address is, so that I can escalate this to the relevant branch Manager to address and resolve?

Kind Regards 
Fidelity-Adt