RvdM
Rita van der Merwe

1 reviews | Active since Jan 2020

22 Dec 2020, 08:44

Information not safe with ADT

Absolutely Shocking! So I requested a quote from ADT for an alarm system. Imagine my surprise when the quote arrived from a private e-mail (not ADT business e-mail), with 26 other quotes, and peoples personal details (cell no's and addresses), as well as what systems thy were quoted on. Even more ludicrous is actually trying to get a hold of someone senior at ADT to report this to. After being passed around several times to junior supervisors after explicitly asking for a senior director, I have given up. Clearly NO ONE in ADT cares about your personal information as a "potential" customer, nor their customers safety.

I will be contacting the other people to warn them off!!!

0
Replies (1)
Adt Security
Adt Security's reply23 Dec 2020, 10:09
Official
Dear Rita

We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further. 
 Kind regards
 Fidelity-Adt