KS
Kerryn S

1 reviews | Active since Apr 2017

20 Apr 2017, 16:59

Incorrectly handed over to debt collectors TWICE!

<p>In 2015 I had a ********** experience with ADT after being with them for years. Beside poor customer service, my account was incorrectly debted. After much fighting the debt was reversed and I cancelled my account. Later that year I found out I hand been handed over to debtsource for the amount that had been incorrectly debted. The matter went for review and ADT was shown to have handed me over incorrectly as no money was outstanding. Now I get a phone call from Creditworx and ADT have handed me over again for the same thing. I have had enough!</p>

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Replies (1)
Adt Security
Adt Security's reply21 Apr 2017, 07:39
Official

Dear client

We thank you for bringing this to our attention. You will be contacted by someone soon to help resolve this matter.


Kind regards
Customer services