MM
Mzimasi M

1 reviews | Active since Jun 2010

28 Jun 2018, 07:22

Incorrect billing by ADT

I cancelled my contract with ADT arm response in April 2018 and they told me my last will go off in May 2018. I noticed they debited my account again in June 2018.

0
Replies (5)
Adt Security
Adt Security's reply28 Jun 2018, 14:48
Official

We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.


Kind regards
Fidelity-Adt

Best regards,

MM
Mzimasi M's update30 Jul 2018, 21:13
Reviewer Update
Good evening Again this month Adt has deducted funds on my account after they told me they have stopped the debit order. Please can you return my money.
Adt Security
Adt Security's reply01 Aug 2018, 12:51
Official

We apologise for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss further.

.

Kind Regards

Fidelity-Adt

Best regards,

MM
Mzimasi M's update04 Aug 2018, 08:47
Reviewer Update
Good day I still have not received a response from ADT. I have sent them two e-mails in the past week but no response. Please return my funds. Regards Mzimasi
MM
Mzimasi M's update04 Aug 2018, 08:47
Reviewer Update
Good day I still have not received a response from ADT. I have sent them two e-mails in the past week but no response. Please return my funds. Regards Mzimasi