TP
Thaba P
1 reviews | Active since Sept 2011
08 Jul 2015, 17:28
Incorrect Billing
I have recently upgraded my ADT alarm system to also include beams, this cost me around R13k to R14k. In signing a contract for the system upgrade I specifically requested beams that are pet friendly, but since installing the beams my dogs are able to trigget them.<br> <br> Due to this ADT response has gone to my house a few time and now they want to charge me for some of them. This after I spent R14k over and above the contract I had before, this is really not on. what should happens is they must come get their beams and pay me back their money as I was misled and am not willing to pay for these extra response call outs.
Helpful (0)
Replies (1)0
Replies (1)Adt Security's replyOfficial
09 Jul 2015, 08:48Hello Retse,
We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.
Kind regards
Customer services
We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.
Kind regards
Customer services
Best regards,
Adt Security's reply09 Jul 2015, 08:48
Official
Hello Retse,
We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.
Kind regards
Customer services
We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.
Kind regards
Customer services
Best regards,
