Incorect Charge for 3 months

On the 2 June I spoke to Phumlani to cancel my subscription as Chubb is offering me a lower rate. Phumlani requested proof of the quote from Chubb. He matched their premium. I have all of this in writing. To date my debit order amount is still the same. Every month I call to enquire I get a different story. Last month I was told that I needed to have received a SMS from ADT confirming the new amount. that was then resolved and I received the SMS. Guess what: this month the amount is still the same.<br> If this matter is not resolved with two days I will instruct my bank to reverse the debit order, call Chubb to come and install their system and make use of their services. <br> This is the last time I am giving ADT to make things right