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Tes S

1 reviews | Active since Sept 2018

08 Apr 2020, 12:33

Inconsistent debit orders

Account billing issues from day 1. Over a year of being a client and billing is still an issue. For a simple task such as changing a debit order date you will experience nothing but havoc in a form of getting double debited and being debited on incorrect dates. I have stopped referring people to ADT purely because of my horrible experience with their accounts team. While trying to sort out one issue, I got another incorrect debit order today.

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Replies (1)
Adt Security
Adt Security's reply08 Apr 2020, 16:15
Official
 We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.

 


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Fidelity-Adt

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