*********** , rude staff memebr

These people have't been debiting my account for 6 months or so, because someone in their company didn't do what they were supposed to do, they decided to debit my account whenever they feel like doing so. After various discussions with Johanna Ntuli, nothing has been done. She calls me the other day without a solution and still had the nerve to drop the phone in my ear. How's that for customer service