1 reviews | Active since Jul 2011
*********** & Lazy Staff at ADT
<p>My alarm went off and I requested someone to have a look. My wife was alone at home . The person responsible for coming to check just drives past slowly. Never got out and used their torch to look into my front yard. Someone could still be there waiting for all I know. </p> <p>Then someone from the call centre calls me to say that this lazy person confirmed that everything is ok. Can't see how they confirmed so if they never bothered to get out of their car to check. I request to speak to management to lay a compaint against this lazy driver. I'm told management is busy so I request a call back. I'm told that the manager on duty Chezlyn Abrahams is on another call and can't get in touch with me as his shift is about to end. Seriously??? I pay almost R400 a month for this? Chezlyn still hasn't called me.</p> <p>Cheers ADT I'm moving over to Combat Force as their service is much better. Anyone reading this, I've been with ADT for a number of years. I can confirm that they take 40 minutes to give feedback if your alarm goes off. Stay away from them. You can see by all the negative comments on here that they are not able to service the customers that they have. </p>
We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.
Kind regards
Customer services
We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.
Kind regards
Customer services
