*********** financial department.

Item: Adt Security
Rating: 1
Author: Jakob W

I'm totally passed ****** with ADT. I've had bad service from the very start, don't even know why i chose them. Waited 2, yes TWO months for them to just give me a quote. Waited almost a month after that for installation and now they cant even work their own systems?? I switched from debit order to EFT as we're in the process of switching banks. Paid my installment on 08/31. On 08/03 they debited my account. Fine, it was short notice, we let it slide, atleast we wont be paying end of this month... today 08/18 they debited AGAIN. I want this **** sorted out NOW. Cancel your debit order and return my money. NOW. I'm NOT waiting 7-14 days. You are ***********, unreliable and ************* and I have half a mind to cancel. Sort this. NOW. I don't have time or energy for this ****. If you can't even do stupid stuff like this right, how am I to know that you'll be here when I need you? Not a good start.

Helpful (0)

Replies (6)

Jakob W's updateReviewer Update

19 Sept 2018, 05:34

08/31, 09/03 and 09/18. Don't try and type anything when you're that mad.

Jakob W's update19 Sept 2018, 05:34

Reviewer Update

08/31, 09/03 and 09/18. Don't try and type anything when you're that mad.

Adt Security's replyOfficial

19 Sept 2018, 07:07

We apologise for the inconvenience caused. This information has been escalated to the Finance Department. Someone will be in touch with you soon.

Kind regards
Customer services

Adt Security's reply19 Sept 2018, 07:07

Official

We apologise for the inconvenience caused. This information has been escalated to the Finance Department. Someone will be in touch with you soon.

Kind regards
Customer services

Jakob W's updateReviewer Update

19 Sept 2018, 13:36

And soon would be...? Next week? Next month? Next year? Refund me NOW.

Jakob W's update19 Sept 2018, 13:36

Reviewer Update

And soon would be...? Next week? Next month? Next year? Refund me NOW.

Jakob W's updateReviewer Update

20 Sept 2018, 08:00

R65 a month for a STATEMENT? ***, is it printed on gold? Stuff your statements. I was trying to keep up to date till the account switching was completed and i get penalised for it? How do i cancel this ****.

Jakob W's update20 Sept 2018, 08:00

Reviewer Update

Jakob W's updateReviewer Update

20 Sept 2018, 08:02

Not the first or last instance in S.A that let the client pay for their incompetence, is it.

Jakob W's update20 Sept 2018, 08:02

Reviewer Update

Not the first or last instance in S.A that let the client pay for their incompetence, is it.

Jakob W's updateReviewer Update

20 Sept 2018, 08:16

Thanx for sorting this. Will change to 2 stars.

Jakob W's update20 Sept 2018, 08:16

Reviewer Update

Thanx for sorting this. Will change to 2 stars.