Incompetency should be your 1st name

In February i wrote a review abt how unhappy i am with your service and how your system is not working well, one of your social media officers called me and said i muat not cancell my contract she will send a technician to come check and i will get 3 months free to observe now these period now regarded as me owing you coz i now see my credit score has dropped when i look i owe you R600 i got the msg there other day that am owing Ober R800 i called in yoir office the lady said no one told her about the arrangement she will come to back to me now am suprised that my score is being affected by you coz of your incompetency please clear my name and cancel my contract as in yesterday i am so ****ed with how ruin my life over useless payment u stopped to pay, i want out