LI
Lucille I

1 reviews | Active since May 2016

11 Jan 2022, 10:09

Incompetence Continues

Would you like some free business advice? If you noticed that your client has never defaulted on their payments, or you notice how quickly they respond when they realize that the payment was reversed, then you show more VALUE.

Do not assume that they are missing it intentionally!

I have sms'd Shade to "follow-up" on me missing my payment, lest my "services are suspended", but no response has been seen as yet.

Or, wait, did you expect me to call after you guys, once again!

Also, for *** sake, send your clients a statement in advance, to alert them to any additional charges they can expect, as per Dec's additional R750.

0
Replies (1)
Adt Security
Adt Security's reply12 Jan 2022, 10:27
Official
Dear Lucille

We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.

Kind regards
Fidelity-ADT