INCOMPETENCE AT ADT SOUTH AFRICA

I have used the ADT services since September 2014 and my experience is that it is easier to deal with and there is more competence at Home Affairs than ADT South Africa. My account manager was initially Byron Thomas but after several failed attempts to install the ADT systems and resolve duplicate payment issues at my house in Bryanston I moved up the ranks to speak to his boss Lance Harris who initially showed enthusiasm to assist in resolving my issues also proved to be completely ***********. I am left with receiving statements which still reflect an outstanding payment when I have broken each item down and even used colours to show that the error is on ADT's side. In addition to account issues I can't count the number of times on both hands that incorrect parts were delivered to my house and had to be returned. <br> <br> The issue with having an account \in arrears"is that they stop services and could result in impaired credit records. <br> <br> If anyone is looking for a security answer in South Africa"