1 reviews | Active since Dec 2010
Impressed with attitude of Responder and Follow-Up
On 22 August I was unfortunately attacked in my home, tied up and many items were ******. I just want to give a 'shout out' to the person/s who responded to my Panic Alert afterwards. They were solicitous of my well-being, calmed me down and called the Police themselves. Before they left they said that they would arrange for 'follow-up' calls and I came home yesterday from an outing to find that there were at least 14 Slips in my postbox - ADT had made 14 Proactive Patrols at different times each day since the incident - at least up until yesterday. I just want to say 'thank you'. I know I pay for the service, but often in South Africa we do not receive the service we pay for. However, not in this case.
We thank you for your positive feedback and your time to acknowledge our good work
Thank you
Customer Services
We thank you for your positive feedback and your time to acknowledge our good work
Thank you
Customer Services
