VL
Vermont L

1 reviews | Active since Apr 2026

15 Apr 2026, 14:42

Impossible to connect with ADT over cancellations.

We tried to connect with Lucian Jacobs a number of times regarding funds coming off our account. We have called multiple times - we wait for a long time only to be told his line is engaged and he will call us back.

We cancelled with ADT because we were unhappy with their service regarding security and now, simply cancelling or following up on cancellation is a mammoth of a task with no resolve or communication from them.

Please do call us back: ***.

Best wishes Vermont

0
Replies (1)
Adt Security
Adt Security's reply16 Apr 2026, 10:48
Official
Dear Vermont Leathercraft
 
We apologize for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss further.  Kind Regards Fidelity-Adt