******* contracting

<p>Good morning,</p> <p> </p> <p>I find it unacceptable that you lock people into 24 month contracts when they specifically ask for a month to month contract. I am including the email here that I sent to the sales consultant. I would like an explanation of your dishonest business practices.</p> <p> </p> <p>"Good morning,</p> <p>As discussed:</p> <p>1. I specifically asked not be bound to a 24 month contract, and yet the ADT call centre advised me that I am now bound to a 24 month contract.<br />2. My payment that you said you will ensure that it reflects on my account, is not reflecting.<br />3. I have not received an invoice "DOC EC-***XX" for R724.62 - it was explained to me that I have to pay a R150 admin fee, and the first month of R380. Those two numbers added up give me R530 and not R724.62. After the telephonic discussion that we had, you advised that it is for the radio licence. That is the same radio licence that I had told you the previous owner of this house has paid up until the end of the year.<br />4. The call centre asked me whether I received my welcome pack. What welcome pack?!?</p> <p>Please forward me the documentation needed to exit from this contract. I will gladly pay for services rendered, however, I refuse to pay any sort of cancellation fee for a 24-month contract that I SPECIFICALLY INSTRUCTED THAT I DO NOT WANT!"</p> <p> </p> <p>I've replaced the invoice number with ***XX.</p>