If the branch manager does not respond!?!?!?

I complained on here on 17 January 2015 as the service I have received from ADT since they took over SSG and I was forced to stay with ADT has been terrible. Jonathan Hartman has ignored all my e-mails, the MD has not rep**** to message left. Response on previous HelloPeter complaint took 5 days. Pacadiso Ramathopa who called me promised to get back to me when I asked to be released from my contract without any penalties. Still waiting!! ADT has 116 complaints in the month of January 2015 only!!! I was promised that I will receive invoices and have not received again. I will not contact them again requesting for invoices as I did it 5 times in December before getting invoices from August and then had to request it again in January. This matter has been handed over to the Consumer Commission and I received a reply from them that they are investigating. I will in the mean time continue posting complaints about ADT on this website.