I had issues with ADT fidelity's accounts section for a second time

I had issues with ADT fidelity's accounts section for a second time. I tried to resolve the issue on my own but completely failed. ADT fidelity claimed I owed them R472 which was not true. Despite sending them proof of payment from the bank, they still kept sending me statements indicating I owed them that amount. Besides, their story kept changing about the amount they claimed due to them. I got fed up & sort the assistance of clientele legal. Clientele finally resolved the issue for which I am grateful. I would advise clients of ADT to keep records & proofs of their payments to ADT Fidelity. I have not had good experience with the the technical & accounts section of ADT. However, their armed response is impressive and have had no complaint with their armed response department. Eric