I don't feel safe at all

<p>I had the misfortune of signing up with ADT late last year and from the moment I first interacted with the company, I regretted it. I have laid complaints before about it and eventually spoke to a "manager" called Craig. Craig assured me that all issues were being addressed and that my family and I were put on the "priority list". He also gave me an alternative number to use in the event that I experienced **** service again. Well, today was that day. ADT phoned me this morning to say my alarm was going off. After 30 minutes I NEEDED TO CALL THEM for feedback on whether my property was ok or not! In that time I tried calling Craig on the number provided but of course, the number doesnt even seem to exist. I asked ADT 3 times today to put me through to a manager and every time I was told that someone would call me back. Still nothing. For a company that is supposed to keep my family and I safe, I do not feel secure at all. </p>