How a security company manipulates

As an open forum, be aware before you sign....

After consulted my lawyer yesterday and pursuing legal action against ADT maybe the only resolution to address the dragging of claim processing.

Be aware that the company is likely to demand that you provide proof of you ownership, so, whilst it is unfounded on many level, Be prepared for many delay tactics from ADT when claiming is attempted.

I am.shocked yet again by this company's approach to their own negligence, i.e.: not patrolling correctly at a scene where it was blatant that a break in was in place.

The alarm had gone off, the metal fencing bent, yet nothing was recorded by the person at the scene?!

I now have to take time out of my day again to effectively chase up something that could have potentially been avoid if ADT had done their job properly.

Their demand to.prove I own the things I am claiming against is quite sad actually as, like many people, I do not have receipts for everything sadly and why would I need to prove it all when again ADT failed to provide the service it is being paid to do properly.

Furthermore, be advised that I have not claimed for the full value as I calculate it noticing additional things since the break in. I have been open and accept there is a process, however the argument remains, why the response and patrolling was inferior, why I was not asked to provide you request before other than to delay processes, etc.

I am having to.pursue additional security now as ADT remains unreliable.

I am gob smacked by this experience and service.

In closing, please forward me your national head of security and claims department so that I can have this resolved. s and I am.shocked yet again by this company's approach torturer own negligence, i.e.: not patrolling correctly at a scene where it was blatant that a break in was in place.

The alarm had gone off, the metal fencing bent, yet nothing was recorded by the person at the scene?!

I have not claimed for loss of income as I could have which is over R2000 due to not being able to consult.

I now have to take time out of my day again to effectively chase up something that could have potentially been avoid if ADT had done their job properly.

I do not have receipts for everything sadly and why would I need to prove it all when again ADT failed to provide the service it is being paid to do properly.

This is the sad state of services you could expect from this firm....poor service and.efficiency all round.....just think through before.you contract with ADT.