horrible service

The technical job done at the end of December, where the Technician replaced a battery and bridged the fuse with copper wire and promised to come in January to complete the job. Last week Friday we noticed that the alarm system went completely dead and to request technical assistance that the technician did not actually finish the job.

We believe that this is a result of negligence from the technician who called back requesting we replace the transformer as it blews out the fuse.

I have first spoken to Consultant by the name of (Girlie) who placed me on hold and cut the call and spoke to Hloni who confirmed that the technician that came today was the same one from December ( Elvis Meropa)

Further than that Hloni said the technician knows best and he should know that the transformer was not caused by the bridged wire on the fuse

We refuse to be held accountable for the negligence caused by your company .