HORRIBLE SERVICE!!!!!!!!!

when we joined ADT security we expected fast and efficient service, however what we got from this company was told bad service and as a result i worry about my family's safety and the safety of my home. We have an alarm system with ADT however it is always faulty and when the technician come to fix the faulty system we are always charged even though the system is not fix the problem remains and the company get their pay. My father has called in numerous times and he has asked the consultants to call him back however none of the called back and when he calls again they tell him that a technician will come to fix the fault and at the end of the day no technician comes and that's a day wasted for him at work. We called again today 2018-06-04 about the same fault but no consultant was paying attention, however when we were offered the product we were told that it comes with panic buttons which we never received but we paid, as well as fully functioning security eyes around the house of which we only got two in the entire house. Bottom line is that ADT has the worst call center agents with no passion to work and service their customers and this makes one feel unsafe in their own home even though there is security. The only thing this company cares about is money and not service. They charge you and not fix the problem and if you don't pay and they haunt you until you pay even though nothing is done.