KK
Kabelo K
1 reviews | Active since Aug 2016
01 Oct 2023, 11:09
Horrible billing system
I have signed up with ADT in July 2023 and every month my premium increass. Like what kind of contract is such? My contract is for 36 months and I have to pay about R580 which was only de item once then eve month it is increasing. Cam I please get my refund mxm
Helpful (0)
Replies (5)0
Replies (5)
Adt Security's replyOfficial
02 Oct 2023, 09:59Dear Kabelo M
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-Adt
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-Adt
Adt Security's reply02 Oct 2023, 09:59
Official
Dear Kabelo M
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-Adt
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-Adt
KK
Kabelo K's updateReviewer Update
03 Oct 2023, 16:08I am assuming ASAP is after decades right???
KK
Kabelo K's update03 Oct 2023, 16:08
Reviewer Update
I am assuming ASAP is after decades right???
Adt Security's replyOfficial
03 Oct 2023, 16:49'Dear Kabelo M
This has been escalated to the relevant Branch to call you and someone will be in touch shortly.
Kind Regards
Fidelity-Adt
This has been escalated to the relevant Branch to call you and someone will be in touch shortly.
Kind Regards
Fidelity-Adt
Adt Security's reply03 Oct 2023, 16:49
Official
'Dear Kabelo M
This has been escalated to the relevant Branch to call you and someone will be in touch shortly.
Kind Regards
Fidelity-Adt
This has been escalated to the relevant Branch to call you and someone will be in touch shortly.
Kind Regards
Fidelity-Adt
Adt Security's replyOfficial
03 Oct 2023, 17:02Dear Kabelo M
Our Social Media team is trying to contact you on this cell number. Please provide us with an alternative number to contact during working hours.
They also sent you an e-mail advising you of the above.
Kind Regards
Fidelity-Adt
Our Social Media team is trying to contact you on this cell number. Please provide us with an alternative number to contact during working hours.
They also sent you an e-mail advising you of the above.
Kind Regards
Fidelity-Adt
Adt Security's reply03 Oct 2023, 17:02
Official
Dear Kabelo M
Our Social Media team is trying to contact you on this cell number. Please provide us with an alternative number to contact during working hours.
They also sent you an e-mail advising you of the above.
Kind Regards
Fidelity-Adt
Our Social Media team is trying to contact you on this cell number. Please provide us with an alternative number to contact during working hours.
They also sent you an e-mail advising you of the above.
Kind Regards
Fidelity-Adt
KK
Kabelo K's updateReviewer Update
11 Oct 2023, 11:10I was contacted and advised that I eill get my refund within 7 days which hasn't been paid back for services which I never agreed to.
Can I please get my money back!!! PAY BACK MY MONEY, you guys don't keep up to your promises
Can I please get my money back!!! PAY BACK MY MONEY, you guys don't keep up to your promises
KK
Kabelo K's update11 Oct 2023, 11:10
Reviewer Update
I was contacted and advised that I eill get my refund within 7 days which hasn't been paid back for services which I never agreed to.
Can I please get my money back!!! PAY BACK MY MONEY, you guys don't keep up to your promises
Can I please get my money back!!! PAY BACK MY MONEY, you guys don't keep up to your promises