HANDED OVER TO DEBT COLLECTORS FOR A CONTRACT WHICH WE SIGNED FOR A YEAR ONLY

<p>I FIND THIS SERVICE PATHETIC. WE SIGNED A CONTRACT IN 2012 FOR A 12 MONTH PERIOD AS WE WERE RENTING A PROPERTY. OUR SPECIFIC INSTRUCTION TO THE SALES CONSULTANT IS THAT WE DO NOT WANT THE CONTRACT FOR MORE THAN A YEAR AS WE ARE ONLY RENTING THE PROPERTY. THE CONSULTANT ASSURED US THAT THE CONTRACT WILL ONLY RUN FOR A YEAR AND WE DO NOT NEED TO WORRY PAYMENTS WILL BE CANCELLED. IN MAY 2014 WE RECEIVE A EMAIL FOR CONFIRMATION OF CANCELLATION. REALLY!!! WE ARE ADVISED THAT BILLING IS RAISED THE 01ST OF EVERY MONTH. FEES THAT WENT OFF THE BANK ACCOUNT IS FOR SERVICES RENDERED. WHAT SERVICES RENDERED. FOR A PROPERTY WE NO LONGER RESIDE AT! THE CONTRACT SIGNED WAS SUPPOSE TO BE CLOSED THE END OF NOVEMBER. AS PER JODI BURRICKS (JULIUS) WE SIGNED A CONTRACT OF A 12 MONTHS TERM BUT WE NEED TO GIVE A CALENDERS MONTHS NOTICE FOR CANCELLATION AS THE CONTRACT GOES ON A MONTH TO MONTH BASIS. THIS TOTALLY CONTRADICTS WHAT THE SALES CONSULTANT HAS ADVISED US. WE WERE TOLD IT WILL CANCEL THE END OF NOVEMBER SHOULD WE REQUIRE THE CONTRACT TO BE EXTENDED WE NEED TO CALL THE CONTACT CENTRE. WE NEVER HEARD OF JODI AGAIN NOR ANYONE FOR THAT MATTER UNTIL JULY 2016. WE THEN REQUEST A COPY OF THE CONTRACT AND WE ARE SENT A COPY OF THE STATEMENT. WHAT PART OF CONTRACT DID THIS PERSON NOT UNDERSTAND? NEVER TO HEAR OF ADT AGAIN. ANOTHER YEAR LATER I GET A CALL TO SAY MY ACCOUNT HAS BEEN HANDED OVER. WHAT LOAD OF **** IS THIS?????I REFUSE TO PAY THIS ACCOUNT. THIS CONTRACT WAS SOLD UNDER FALSE ADVICE. </p>