Hand over to the Debt Collectors in error

My ADT account was cancelled and all outstanding amounts were settled in April 2015.<br> <br> I then get an sms from the Debt Collecting company for ADT on the 23 of November 2015 informing me that my ADT Account has been handed over for collections.<br> <br> I tried to get assistance from Jonathan King but he no longer works as a credit controller and cannot help me. I was then given the email address of R. Maharaj who does not return my calls or respond to my emails.<br> <br> This is nonsense. I cancelled the service and the radio was removed from my house after that and now I am told that I am owing the amount of R398.33 <br> <br> I do not owe ADT anything. I want a letter stating that my account is not in areas and I want ADT to contact their Debt Collectors and have them remove my account.<br> <br> Today I contact their Pre-legal department for assistance and I am told that they cannot assist me because they are all in training. And I should call back when they are done with training. Wow!<br> Otherwise I will take legal action for defamation.<br> <br> My credit record is now at risk.<br> <br>