MK
Mogamat K

1 reviews | Active since Jul 2010

27 Aug 2021, 18:12

Great customer service

Great customer service!

5 stars to Tumi from customer service.

Sent an email this morning, and got a positive response before 11am.

Thanks

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Replies (1)
MK
Mogamat K's update06 Sept 2021, 03:05
Reviewer Update
Quite happy in general with Fidelity ADT.

Minor issues I had originally with app delays has been resolved.
Erroneous responses due to control room not hearing correct password resolved or has not occurred. The automated response is perfect to avoid this.
Delays in calling to follow up has also been resolved.