1 reviews | Active since May 2011
getting bills after cancellation
My name is Rafia De Gama. I used ADT as a service provider in Muckleneuk, Pretoria. I relocated overseas and on 11 August sent in an email cancelling the service. I was told first that the have to register the cancellation which took around a week and then a notice period would follow. I received no information further. The y kept badgering m with regards toe he people ho had moved into our premises so that they would take up the a contract with ADT.<br> <br> <br> I am overseas, I have relocated and will not be returning. I have given proper notice and now that to deal with being billed for services I am not using after having given notice and paying for August already. not only that the sent to m to different bills for the month of September to in pay twice. This is unacceptable.
We thank you for bringing this to our attention. You will be contacted by someone today to help resolve this matter.
Kind regards
Customer services
We thank you for bringing this to our attention. You will be contacted by someone today to help resolve this matter.
Kind regards
Customer services
