MO
Melani O

1 reviews | Active since Jan 2016

12 Jan 2016, 11:12

***** FROM ADT

ADT listed 2 of our stores under one account number, when a query was made on the account to cancel, only one store was given and so the cancellation was made, however there was still one store active we have picked this up with debit orders going off our account without our knowledge. <br> <br> When asked about it we where told that the account was cancelled in 2013, no one at ADT picked up that the account had two stores listed, then we were told that the account is active since 2008, but in this time ADT has been debiting our account without our knowledge, they are committing ***** by doing this. <br> <br> We have now submitted yet another cancellation, and refund application.

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Replies (1)
Adt Security
Adt Security's reply14 Jan 2016, 12:27
Official
Hello MelOgil,

We thank you for bringing this to our attention. You will be contacted shortly to discuss your concerns.

Kind Regards,
Customer services

Best regards,