EW
Eileen W

1 reviews | Active since Oct 2011

04 Mar 2015, 08:39

***** debit order for Radio fees out of contract

Good day,<br> My contract expry August 2014 and I was not advise. Adt sent me an sms August that I will be debted for my radio fees yearly. In the meantime I was out of contract. I spoek to Moses on the 27.02/2015 that confimr my date. I asked him why was I debited while I was out of contract. ADT does not check to see if you out of contract. I reuest for a pad lock FOR FREE. He agreed. Last nite I was handed a lock for an amount of R210.00????? why.called this morning was told they do not go into the account there is is a month to month but the yearly fees is once???? this is ***** guys. this is a two year contract..I ahve not skip one month for the 2 an hal years and still going on. But there is to many problems with this company.

0
Replies (1)
Adt Security
Adt Security's reply04 Mar 2015, 12:29
Official
Hello klinker,

We thank you for bringing this to our attention. You will be contacted by someone today to help resolve this matter.

Kind regards
Customer services