1 reviews | Active since Jul 2011
*****
<p>I Called ADT in January 2017 to cancel my account, ADT blatently refuesed. And not once have I singed any fixed period contract. So I reversed the debit order. Only after the account went into supposed arrears did someone call me to close the account, this was in March 2017. I was assured the account will be closed and no further debit order will go off my account. We are approuching June 2017 and ADT is still trying to debit my account. I urge anyone who readds this to be carefull when approching ADT. There response time is very slow the client services is non existent and they will **********ly take your money.</p>
Dear Fidelity Adt client
We thank you for bringing this to our attention. You will be contacted by someone soon to help resolve this matter.
Kind regards
Customer services
Best regards,
Dear Fidelity Adt client
We thank you for bringing this to our attention. You will be contacted by someone soon to help resolve this matter.
Kind regards
Customer services
Best regards,
So about a month ago someone has called to resolve this matter. I was promised on a phone conversation that I presume was recorded that the account was credited. Before I continue let me refresh your memory. I cancelled my account in January 2017. Due to bad service and excessive billing rates. But even after this phone conversation and after and the transmitter was collected, I'm still being billed.
So about a month ago someone has called to resolve this matter. I was promised on a phone conversation that I presume was recorded that the account was credited. Before I continue let me refresh your memory. I cancelled my account in January 2017. Due to bad service and excessive billing rates. But even after this phone conversation and after and the transmitter was collected, I'm still being billed.