LJ
Lillian J

1 reviews | Active since Oct 2018

10 Nov 2025, 08:52

Fitment Appointment not honored

I have a booking scheduled with secure drive for a tracking device installation that was scheduled at 08h00 am and I have not been contacted its almost 09h00. This is extremely unprofessional and an inconvenience to me as a client. If this is the type of service I'm receiving with the installation how much worse will the actual services be ?

0
Replies (1)
Adt Security
Adt Security's reply12 Nov 2025, 10:33
Official
Dear Lillian Jacobus  We apologize for only responding to the Hello Peter now. We apologise for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss further. 

Kind Regards Fidelity-Adt