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Eugene S

1 reviews | Active since Jul 2012

16 Jun 2022, 10:57

FIDELTITY ADT SECURITY IS THE WORST ARMED RESPONSE

Worst ever technical support service received from an alarm company. Be warned, the ADT technical support is bad once you have installed an alarm from them. Firstly the technicians do not appear to be fully knowledgeable and do all kinds of things to remedy a solution without any thought of impact on your place or if it works.

I have had them out three times now and the call out fee is very important. Do not give permission for it to be be paid via the debit order. My alarm is still not owing properly.

Oh and the !@#$$%^ app they have is useless. You basically paying for something that does not work properly.

Be warned and don't let the technicians bull**** you.

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Replies (1)
Adt Security
Adt Security's reply17 Jun 2022, 08:58
Official
 We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.  
 Kind regards
 Fidelity-Adt