LD
Louisa D

1 reviews | Active since May 2021

10 Nov 2022, 18:23

Fidelity ADT suck big time

It's so sad that I must resort to this to be heard, ADT your service suck big time. After numerous complaints, still no feedback. Try changing your slogan to fit your service. Customer service is definitely not in your dictionary.

0
Replies (4)
Adt Security
Adt Security's reply11 Nov 2022, 17:06
Official
Dear Louisa D 

We take note of your comments. These have been communicated to our Management Team.  You will be contacted by our Social Media Officer as soon as possible to discuss further.

Kind regardsFidelity-Adt  

Best regards,

LD
Louisa D's update11 Nov 2022, 17:24
Reviewer Update
Yes sure, I'll believe it when it happens
LD
Louisa D's update11 Nov 2022, 17:38
Reviewer Update
3 disappointments in one day, wow, you're doing great Fidelity ADT.
Adt Security
Adt Security's reply14 Nov 2022, 10:03
Official
Dear Louisa D

You concerns discussed this morning with our Social Media Officer has been escalated to the relevant Armed Response Manager, who will be in contact with your shortly.

Kind Regards
Fidelity-Adt

Best regards,