Fidelity ADT security Bloemfontein

Worst experience of our life! Literally had to pay them for 3 months for nothing because one of their technicians broke our brand new alarm that we brought with our money! The people at the call center are so so rude and when they call for an alarm notification they take up to 15mins to call! To get a technician out to the house takes at least 5 phone calls and pleas and up to 3 weeks if not more! There is definitely also a racial aspect when it comes to the call center people who call when alarm’s go off, very rude! Would never recommend them and the manager will promise the world and never deliver on anything!