FIDELITY-ADT PORT ELIZABETH

FIDELITY-ADT is not taking note of Mr G Hammond while below complaints are still happening, This kind of management will break this company down and employees are resigning as they don't feel the need to be treated like this.

. MKHOKHA AND OTHERS N/A 21st September 2023 FAO MR. GARTH HAMMOND FIDELITY/ ADT 110 Park Drive St Georges Port Elizabeth Dear MR. GARTH HAMMOND, RE: Grievance at Work I am writing to formally raise a grievance I have experienced while at work. I have experienced a series of incidents at work in my role of ARMED REACTION OFFICER at FIDELITY/ ADT which has caused me to raise this grievance as I believe it to be sufficiently serious and that it should be addressed accordingly. The full details of the grievance are as follows: 1. Human Resource personnel visited the branch to engage with Response Officers. Officers who disclosed issues that Mr. Hammond was not happy for them to do so, he noted those officers. On the following day he issued those officers with warnings of violations that he had never paid attention to until aforementioned situation. This is evidently a retaliation by Mr. Hammond.

2. Mr. Hammond had previously threatened a response officer. He at some point tracked the officers vehicle movements and found it to have been stationary for a greater amount of time. He then drove to the officer's location and confronted him and an altercation happened from verbal to physical. The officer was then suspended and later dismissed and it's alleged that Head Office had issues a directive instruction that both employees be suspended but that did not happen. The case is ongoing to date with company incurring costs.

3. A large amount of armed reaction staff are very unhappy to work under Mr. Hammond because of his regular ************ of staffers. He always unleash threats against officers who stand up for themselves. Whenever in an engagement with staffers he never values their inputs in anything being discussed. He never accept that someone is correct in anything only him who's always correct. He interrupts any officer that speaks and say whatever he feels like saying without even hearing what was about to be said in full detail. Officers feels their jobs are in jeopardy with Mr. Hammond's ongoing threats.

4. Mr. Hammond is also a very ****** and applies favouritism amongst different races in the AR division. ****** is a very serious issue as it's a violation of the Codes of Ethics. He also have an impulse of forcing Acknowledgements Of Debts without conducting an investigation on an incident and or engaging with officer affected for findings. He also always brags of being untouchable and no one can do anything to him.

5. Mr. GH have in the not so long past acted unprofessional towards a potential client. That had to cancel her intention to subscribe to F/ ADT albeit of Mr. Hammond demeanor. The client asked for patrol assistance and Mr. GH declined citing that she was not subscribed to the company. The client said she will report the matter to the office only for Mr. GH to tell client that he is still the one that will handle that complaint. The client had that issue viral on social media and nothing was ever done. I believe this amounts to a formal grievance for the following reasons: They constitute grievance as they are mostly in violation of procedures. Misuse of power, lack of management skills, bully and can't work with people because he wants to always boss them. Other employees decide to leave because of his abusive conduct. He feels bigger than anyone including the company itself. He don't know how to work with people. I also believe the incidents are in breach of the following workplace policies: ************** Bullying Code of Ethics I trust that this matter will be dealt with swiftly and professionally. I look forward to hearing from you with a suitable date and time to explore this matter in more detail in person. Please note that for any future meetings I would like MR. BOTTOMAN & MAKINANA (AFFECTED COLLEAGUE) to attend as an impartial witness. We further as a collective in the AR division require action to be taken and failure to do so will lead us into taking further action by making use of any legal chemistry available to us which will not be limited to even apply for a legal strike. We also require feedback on proceedings in no later than five working days and an update must be communicated to us on any occurring delays. Your sincerely,

B. MKHOKHA AND OTHERS Email: N/A Telephone: ***