Fidelity ADT Poor technical service

I have had an ADT alarm system since December 2017 .2 months after installation the alarm was struck by lightning and they replaced the board .A month or so after that the same thing happened and logged another call and they came to fix the alarm system again .This year the same problem persists where I have had two occasions where the alarm system is struct by lightning .About 2 months ago it was struck by lightning and one of the zones was by passed and is constantly on .Last Thursday the alarm was struck again and till today my alarm system is not working .I called the call center several times but I have not received any productive response from ADT .I had a chubb alarm system for 7 years before ADT installed its alarm system and I have never had such a problem .I have requested they look at the whole installation as it seem faulty ,its the only appliance that is struck by lightning in my house .I am also not willing to pay any call out fee as it is unfair because clearly there is a problem with the installation .Its very disturbing the lack of urgency as I rely on this alarm system for security .I am very frustrated and can not wait to terminate this contract at the end of its term .