RS
Raymond S

1 reviews | Active since Jun 2017

24 Dec 2022, 05:48

Fidelity ADT ****** or security ???

We have sent them multiple cancelation emails they just keep debiting my account evry time you phone them and ask why they are stil debiting the account thy conveniently some how did not receive any cancelation email . The first cancelation email was sent in 25th of jully 2022 at 8:28 then the next cancelation email was sent on the 20th October at 10:01 of wich all the proof is kept but before that i canceled thelephonicly between the 21st and 24th of March 2022 . I conser that as fruad and theft and should i block the debt oders from my bank I would most likely be handed over to dept collectors. I would like to have my money returned from the 20th October 2022 i canot keep paying for a service wich i do not whant any longer i am pertty sure som consumers protection act laws are being broken

0
Replies (3)
Adt Security
Adt Security's reply29 Dec 2022, 13:13
Official
Dear Raymond S
 We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.       Kind regards
Fidelity-Adt 

Best regards,

RS
Raymond S's update07 Jan 2023, 13:48
Reviewer Update
Good day  i was promised a  email address to which i could forward my cancelation emails to still awaiting the address please provide me with the email address 
RS
Raymond S's update10 Jan 2023, 10:47
Reviewer Update
Good day the email adress provided to me dosent exist tmogase.za@*** please provide me with a working email to send the proof of cancelation emails