MK
Mantele K
1 reviews | Active since Oct 2012
14 Sept 2020, 15:31
Fidelity ADT Contract Cancellation Theft
I experienced theft at my property on 1 Sept, called ADT requesting patrol from them as my gate was unsecured. Control Room confirmed that no one informed them of my call hence no one came around. Then when I cancel, with 2 months to the ending of my contract - ADT Fidelity wants to charge me 3 months.
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Replies (3)
Adt Security's replyOfficial
16 Sept 2020, 07:15Dear Mantele
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
Adt Security's reply16 Sept 2020, 07:15
Official
Dear Mantele
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
MK
Mantele K's updateReviewer Update
25 Sept 2020, 07:11To date, no one has called
MK
Mantele K's update25 Sept 2020, 07:11
Reviewer Update
To date, no one has called
MK
Mantele K's updateReviewer Update
18 Nov 2020, 13:20ADT still claims for 8 days of January left for contract expiry, they'll charge me a full month
MK
Mantele K's update18 Nov 2020, 13:20
Reviewer Update
ADT still claims for 8 days of January left for contract expiry, they'll charge me a full month