FEDELITY IS A **** COMPLAINT CONTINUES....

I HAVE AN ONGOING NEVER ENDING BATTLE WITH FEDELITY ADT, AND AT THIS POINT I AM AT A STAGE WHERE I AM WILLING TO SPEND MY LAST CENT OF AIRTIME, THAT I HAVE BEEN DESTORTED FROM ADT CALLING EVERYDAY WITH NO SIGN OF INTEREST TO RESOLVE MY NOT SO BIG OF AN ISSUE, YET BECAUSE IT IS EASY TO DEBIT US FOR NO SERVICE, BUT HARD TO REFUND US. I AM READY TO CALL A RADIO STATION MENTION ALL DETAILS OF WHAT I HAVE WENT THROUGH AND MENTION THE NAME OF THE COMPANY, PEOPLE MUST KNOW THAT FEDELITY IS NOT A SECURITY CAMPANY, IT IS ACTUALLY A ****MER COMPANY, THEY NEVER RESPOND TO CALL BACK REQUEST, THEY NEVER WANT TO ESCALATE YOU TO THEIR MANAGERS, THEIR INTERNAL COMMUNICATION IS BROKEN, EVERYDAY I HAVE TO EXPLAIN ONE ISSUE, I HAVE PROBERBLY SPOKEN TO ALL CONSULTANTS FROM THAT COMPANY AND THEY ARE SO UNPROFFERSIONAL TO THE CORE. TODAY ALONE I HAVE SPOKEN TO NTHABISENG, CHARMAINE, BOIT0UMELO AND PHUMELELO, ALL OF THEM HAVE INDIVIDUALLY ADVISED ME THAT I WILL GET A CALL BACK, BUT I AM STILL WAITING, THE LAST ONE WHICH IS PHUMELELO EVEN ADVISED ME THAT SHE WILL GET HET SUPERVISOR TO CALL ME BACK BY THE NAME OF DENZIL NAIDOO, AS I WAS ADVISED BY MPHO THAT I WILL BE REFUNDED MY MONEY WHICH WAS NOT SUPPOSED TO BE DEBITED TO BEGIN WITH, SHE EVEN PUT IT IN WRITTING AND ADVISED THAT IT WAS AUTHORIZED BY HER MANAGER MICHELLE PELSER , I REQUESTED TO SPEAK TO HER A MILLION TIMES THEY ARE EVEN REFUSING TO GIVE ME HER EMAIL ADDRESS, I NEED MY MONEY BACK, I HAVE SPEND MORE THAN WHAT THEY OWE ME BUYING AIRTIME FOLLOWING UP ON MY REFUND, EVERYDAY IS A NEW STORY, I AM TIRED OF FEDELITY, I WANT MY MONEY TODAY, I HAVE HAVE BEEN TOO PATIENT. MY ENERGY IS DEPLETED.