Fed Up With ADT

<p>In January 2016 we signed up with ADT, we told the sales rep that it is possible that we will be moving in a couple of months as the house is in the market, he told us that it's not a problem and they will move the system to our new premises, beginning of March we contacted them and send a email to tell them that we are moving, they said that they will have the system moved for us, after hundereds of phone calls and emails, they didn't do anything. June/July I contacted head office, where I was told they don't work in our area where we currently stay and it was our duty to phone and find out whether they work there or not, so we can either pay the cancellation fee of R3120.76 or they can install the system but it won't be monitored, but before they do that I have to pay the outstanding balance of R1043.10. I feel that we've been struggling for how long to get them install the system, for how long that we haven't had the system in out new premises which is not our fault, And I must still pay for it. They deducted that amount end of July of my account, now I'm told that it doesn't reflect on their system. It's been 6 monthes since we've moved to our new premises, we still struggling to get the system in our new premises and still they deducting every month. </p>