FAULTY SYSTEM

CAN SOMEONE WHO KNOWS WHAT THEY DOING PLEASE CONTACT ME. WE HAVE A SYSTEM WHERE THE TRANSFORMER KEEPS ON BURNING OUT. WE WERE TOLD TO UNPLUG SYSTEM EVERY NIGHT. EACH MORNING WHEN WE AWAKEN THE SYSTEM IS DEAD. QUESTION WHAT IS GOING TO HAPPEN WHEN WE GO ON HOLIDAY. MUST I UNPLUG MY SYSTEM AND LEAVE MY SYSTEM OFF. ADT CANNOT FIND A SOLUTION. FIRST THEY BLAMED MY PLUGS THEN POWER SURGES. SINCE THEY HAVE RULED THAT OUT WHAT IS THE PROBLEM. IS ADT GOING TO PROVIDE ME WITH A 24 HOUR GYARD WHEN I GO ON HOLIDAY. PAYING FOR NO SERVICE