GM
Goitsemang M
1 reviews | Active since Mar 2018
06 Nov 2025, 18:33
Faulty magnet now being my problem
I was amazed of their quick response little did I know there is a trap.Alarm goes on almost same time only to find out that there is a faulty magnet of the door and that is more money to to the company....I don't want this anymore!
Next thing I get told that the alarm could be going on due to the cats movements.How on earth will I pay the security for cats? I should be up almost always about the same time because of the cats?
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Adt Security's replyOfficial
12 Nov 2025, 10:19Dear Goitsemang Monnanyane We apologize for only responding to the Hello Peter now. Have noticed that your concerns were discussed with you with a Customer Services agent and have been resolved amicably. All processes as discussed have been put into place. Kind Regards Fidelity-ADT
Adt Security's reply12 Nov 2025, 10:19
Official
Dear Goitsemang Monnanyane We apologize for only responding to the Hello Peter now. Have noticed that your concerns were discussed with you with a Customer Services agent and have been resolved amicably. All processes as discussed have been put into place. Kind Regards Fidelity-ADT