False information given by sales staff
<p>I have been with adt for 3 months now, I was told by the saleman that my 1St month would be free and also that this is a month to month contract.my account was debited on the 1St month and I have problems with my radio from day 1. No response regarding the 1St month to be refunded and no response regarding the radio issue.i requested a cancellation to find out that this is a 24month contract and that the radio installed doesn't tell there call centre which zone is going off.it only sends radio signal.since when do you hear **** like that.I then tried to get hold of sales rep to find out that he no more wrks there because of the sales staff not being accredited. I would like adt to pls cancel my agreement with immediate affect pls or I will take this further</p>
We thank you for bringing this to our attention. You will be contacted by someone soon to help resolve this matter.
Kind regards
Customer services
We thank you for bringing this to our attention. You will be contacted by someone soon to help resolve this matter.
Kind regards
Customer services
