Failure to cancel services on request

Sent through a cancelation of services to ADT with more than a months notice.<br> <br> They did receive the cancellation as phoned to confirm.<br> <br> Got a debited the month after the cancellation.<br> <br> After getting hold of them. Cancellation fee and refusing to cancel till its paid.<br> <br> The two are separate issues as the service should be canceled as the required time needed from the consumer protection act was given.